help – Themicrobiomelabs

WELCOME TO THE NEW LOOK OF MICROBIOME LABSTM

General

What is Bacillus subtilis and why is HU58™ a unique strain?

What factors can contribute to yeast imbalance in the gut, and how can it be supported?

What is the gut-brain axis and how does it affect mood and stress?

What is a psychobiotic and how does Zenbiome Cope work?

Can probiotics support better sleep? How does Zenbiome Sleep work?

What is the gut-skin axis and how do microbiome supplements support skin health?

What is the vaginal microbiome and why is it important for women's health?

How do microbiome supplements support immune function and respiratory health?

Can I take multiple Microbiome Labs products together?

Can I change or cancel my order after placing it?

How do I contact the customer support team?

What is your returns and refunds policy?

How long does it take to process a refund?

What payment methods do you accept?

Who are Microbiome Labs products designed for: practitioners, patients or both?

What clinical education and protocols does Microbiome Labs offer for practitioners?

What is the science behind Microbiome Labs products?

Can I get product samples before recommending to patients?

Do you have patient referral or affiliate program?

What is Microbiome Labs' core product range?

What makes Microbiome Labs probiotics different from others on the market?

How should I store my supplements?

How long before I notice results?

Can children take Microbiome Labs products?

How long does it take for spore-based probiotics to work?

What is CFU and why does it matter for probiotics?

Why has the brand and website changed?

Are the products still the same after the rebrand?

Will my old discount codes still work?

Where can I find products that used to be on the old site?

What sort of research will be considered for research support?

How do I apply for research support?

What sort of research support is available?

When can I apply for research support?

Am I eligible for research support?

What is the difference between a probiotic, prebiotic, and digestive enzyme?

What is a spore-based probiotic and how does it work?

Are probiotics safe for dogs? What should I look for in a dog probiotic?

Are probiotics safe to take during pregnancy and breastfeeding?

When should I take a probiotic during or after antibiotics?

Shipping & Orders

I received a damaged or incorrect item, what do I do?

What should I do if my order hasn't arrived?

Do you offer free shipping?

How is my order packaged? Is it temperature controlled?

How long does standard shipping take?

Do you ship to PO boxes?

How do I track my order?

Do you ship internationally?

Will my order history and previous purchases still be visible in my new account?

Subscriptions

How do I cancel my subscription?

I had an active subscription before the site change - is it still active?

What happens if a subscription payment fails?

What is the difference between a one-time purchase and a subscription at Microbiome Labs?

When will my subscription renew and how will I be charged?

Is there a discount for subscribing vs one-time purchase?

How does the subscription program work?

Can I change the products or quantities in my subscription?

How do I pause or skip a subscription delivery?

Account

Will my order history and previous purchases still be visible in my new account?

How will existing accounts migrate over to the new website?

My account / login doesn't seem to work since the site update - what do I do?

Product

Are Microbiome Labs products third-party tested and independently verified?

What is the difference between MegaPre™ Capsules and MegaPre™ Powder?

What is the difference between MegaMucosa™ Capsules and MegaMucosa™ Powder?

What is the difference between Mega IgG2000™ Capsules and Mega IgG2000™ Powder?

What is the difference between Zenbiome™ Cope and Zenbiome™ Sleep?

What is the difference between MegaQuinone™ and MegaQuinK2+D3™?

Are your products gluten free?

Are your products suitable for vegans / vegetarians?

What is the shelf life of your products?

What makes MegaSporeBiotic™ different from traditional probiotics?

Why do our products have a QR code?

Do your products contain allergens?

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